Terms and Conditions

Welcome to ANDRIANA RESORT & SPA!

Please read these Terms and Conditions carefully before using our website and services. By accessing or using this website, you agree to abide by these Terms and Conditions.

1. Reservation and Payment

1.1. Booking Confirmation: All reservations are subject to availability and confirmation by ANDRIANA RESORT & SPA. We reserve the right to refuse or cancel any booking for any reason.

1.2. Payment: Payment for your reservation is due at the time of booking unless otherwise specified. We accept various payment methods, and your payment information will be securely processed.

1.3. Cancellation Policy: Please refer to our Cancellation Policy for information on cancellation fees and deadlines.

2. Check-In and Check-Out

2.1. Check-In: Check-in time is [Specify Check-In Time]. Early check-in may be available upon request, subject to availability.

2.2. Check-Out: Check-out time is [Specify Check-Out Time]. Late check-out may be available upon request, subject to availability and additional charges.

3. Guest Responsibilities

3.1. Identification: Guests are required to provide valid government-issued identification upon check-in.

3.2. Conduct: We expect all guests to respect our property, staff, and fellow guests. Any disruptive or illegal behavior may result in eviction without refund.

3.3. Damages: Guests are responsible for any damages caused to the hotel property during their stay, and charges for repairs or replacements will be applied.

4. Privacy and Data

4.1. Privacy Policy: We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5. Liability

5.1. Limitation of Liability: ANDRIANA RESORT & SPA is not liable for any loss, damage, or injury to guests or their property, unless caused by our negligence.

6. Miscellaneous

6.1. Changes to Terms: We reserve the right to update these Terms and Conditions at any time. It is your responsibility to review them periodically.

6.2. Governing Law: These Terms and Conditions are governed by the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Thank you for choosing ANDRIANA RESORT & SPA. If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@andriana-resort-nosybe.com.