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Privacy Policy

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Privacy Policy

Effective Date: October 9, 2023

1. Introduction

Welcome to Andriana Resort & Spa! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, make reservations, or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, contact information, payment details, and other information you provide to us.

2.2. Automated Information: We may collect information about your usage of our website, such as your IP address, browser type, operating system, and the pages you visit. We may also use cookies and similar tracking technologies to enhance your experience and collect additional data.

3. How We Use Your Information

3.1. Reservation and Services: We use your personal information to process reservations, provide services, and communicate with you about your stay.

3.2. Improving Our Services: We may use your information to analyze user preferences and trends to enhance our services, website, and customer experience.

3.3. Marketing: With your consent, we may send you promotional materials, newsletters, and special offers. You can opt-out of these communications at any time.

3.4. Legal Compliance: We may process your data to comply with legal obligations or respond to lawful requests from authorities.

4. Data Sharing

We do not sell your personal information to third parties. However, we may share your data with trusted third parties, including:

4.1. Service Providers: We may engage service providers to assist with our operations, such as payment processors, IT services, and marketing agencies.

4.2. Legal Compliance: We may share your information when required to comply with legal obligations or to protect our rights, privacy, safety, or property.

5. Your Choices

5.1. Access and Correction: You may request access to your personal information and make corrections or updates.

5.2. Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5.3. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us.

6. Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or method of storage is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Andriana Resort & Spa

10. Conclusion

By using our website and services, you acknowledge that you have read and understand this Privacy Policy. Your continued use of our services constitutes your acceptance of the terms outlined herein.

Last Updated: October 9, 2023.

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